On-Demand Internet – Vetta Online

On-Demand Internet

Not always home? Internet at your holiday home?

We understand that you may not always need your internet connection online 24x7, and for this reason we've created an "On-Demand Internet" option, giving you the freedom to activate, and place your connection on-hold at your convenience, without any 30-day notice period.
When your connection is active:
So, how does it all work?

Getting setup on our On-Demand Internet service is easy, but there are some important things to note:

  • There is a one-off setup fee of $199. This covers the hardware required to get you up and running.
  • There is no contract term.
  • We require a minimum of one business days notice to liven your connection from it being in an "on-hold" state.
  • If you place your connection on-hold, there is stand-down period of 7 days before it can be activated again.
  • When taking your connection off being "on-hold", the current plan charges above will be charged and pro-rated on your next invoice.
  • From time-to-time, we push upgrades to the software of your modem. If your connection is offline during an upgrade period, you may have to perform an upgrade manually. We can walk you through this, however it's something to bear in mind.
  • Our VoIP Phone Service is not available on our On-Demand Internet plan.

Get Connected!

Sound like the service for you? Great! Just complete the simple form below and we'll get started.

I have read and understand the Vetta Online Terms of Service and additional conditions of the On-Demand Internet service listed above and agree to these conditions. Please get me connected!

Our network coverage

We've built an impressive nationwide coverage encompassing copper, fibre and RBI wireless services across NZ, and our own wireless service throughout South Canterbury

We've worked hard to build our own national and international network from scratch based on reliability, resiliency and speed.

Our national network consists of nationwide copper and rural RBI coverage, UFB fibre services throughout most regions, and our own rural wireless coverage throughout parts of South Canterbury. No matter your location in New Zealand, we work hard to find a solution which will get you fast and reliable access to the world.

In Auckland, we connect to the Auckland Internet Exchange and the Megaport Auckland Exchange.

This allows us to transfer data between other ISPs and networks to give you a direct connection to New Zealand's best digital content. We then take our network one step further and connect to other networks in both Sydney (Megaport Sydney Exchange) and Los Angeles (Any2IX Exchange) via our international backbone network which we control.

All of this means you get a more direct connection to internet services, through network links where we maintain as much control as possible, bringing you the ultimate in performance and support.

Why Vetta Online?

We work hard each and every day to ensure our services reach as many New Zealanders as we can, while ensuring we maintain a fast and reliable network to give our customers the ultimate in internet performance, reliability and top-level support.

We think we've structured the best "big little ISP" in New Zealand, and here's why:

  • Large network and multiple options of internet connection
  • Streamlined provisioning processes to ensure you get connected, fast
  • <20 second hold times when calling in
  • Speak to or email a network engineer who can fix an issue on the first instance
  • Continual build of our own network to further fast connectivity
  • Quality router & hardware provided free-of-charge
  • Vetta Concierge home visits to ensure smooth operation of your internet devices
  • Internally developed international network to ensure a fast connection to your door
  • Locally born and bred in Timaru - owned 100% by locals

What are you waiting for? Experience the Vetta Online difference today!