Early Termination Fees – Vetta Online

Early Termination Fees

Early Termination Fees

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We never want to lose you as a customer, and in the first instance we’d like to discuss with you on what we can do better to improve our service to you, and see how we can implement this to benefit not only yourself but other customers.

If however your mind is made up and you’d like to move, and are in a contract with Vetta Online for your service, our early termination fees are calculated as below:

ADSL & VDSL

  • 12 month contract: $199+gst
  • 24 month contract with 12+ months remaining: $299+gst
  • 24 month contract with <12 months remaining: $199+gst
  • 30-day notice period applies. If no notice period given, 30 days of billing will be invoiced in lieu of notice.

UFB

  • 12 month contract: $199+gst
  • 24 month contract with 12+ months remaining: $299+gst
  • 24 month contract with <12 months remaining: $199+gst
  • 30-day notice period applies. If no notice period given, 30 days of billing will be invoiced in lieu of notice.

Vetta Wireless

  • 12 month contract: $199+gst
  • 24 month contract with 12+ months remaining: $299+gst
  • 24 month contract with <12 months remaining: $199+gst
  • 30-day notice period applies. If no notice period given, 30 days of billing will be invoiced in lieu of notice.

RBI

  • 12 month contract: $199+gst
  • 24 month contract with 12+ months remaining: $299+gst
  • 24 month contract with <12 months remaining: $199+gst
  • 30-day notice period applies. If no notice period given, 30 days of billing will be invoiced in lieu of notice.

VoIP Phone (with device supplied)

If VoIP IP Phone Supplied

  • 12 month contract: $299+gst
  • 24 month contract with 12+ months remaining: $399+gst
  • 24 month contract with <12 months remaining: $299+gst

If VoIP ATA Supplied

  • 12 month contract: $99+gst
  • 24 month contract with 12+ months remaining: $99+gst
  • 24 month contract with <12 months remaining: $49+gst

Domain Names

  • No contract terms available – no early termination fee (unless specified in custom contract)

Web Hosting

  • No contract terms available – no early termination fee (unless specified in custom contract)

Virtual Servers

  • No contract terms available – no early termination fee (unless specified in custom contract)

Dedicated Servers

  • No contract terms available – no early termination fee (unless specified in custom contract)

Colocation

  • No contract terms available – no early termination fee (unless specified in custom contract)

IP Transit

  • 12 month contract: payout of term
  • 24 month contract with 12+ months remaining: payout of term
  • 24 month contract with <12 months remaining: payout of term
  • 60-day notice period applies. If no notice period given, 60 days of billing will be invoiced in lieu of notice.

Wholesale Services

  • Depending on your wholesale agreement, your early termination calculations may differ from those above.
    For any early termination fees stipulated in your wholesale agreement, these will take priority over those listed on this page.

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